Privacy Policy

1. What We Collect

Account: email address, sign-in method (basic profile passed by a social provider if used), preferred language.

Reading input: birth date, birth time, gender, calendar type, and any concern text written in the consultation.

Usage & transactions: generated readings, credit balance and ledger, payment records (excluding card details), and logs ordinarily generated in the course of using the Service.

2. Why We Use It

Generating, storing, and re-serving readings; processing credits and payments; account management and support; fraud prevention and security; compliance with legal obligations; and service improvement and analytics based on de-identified information.

We do not provide personal data to third parties for marketing.

3. Processors & International Transfer

We use the following processors: Supabase (database & auth), Stripe (payments — card data is handled only by Stripe and never stored on our servers), Google (AI reading generation — birth details are transmitted within the scope of generation), Vercel (hosting). Processors of an equivalent protection level may be added or replaced as operations require.

Depending on server and processor locations, data may be processed outside your country, including in the United States.

4. Retention

We keep information for as long as needed for the purposes above — in principle, while your account exists. Upon a deletion request we erase your data without undue delay, except records we must keep by law (such as payment records).

5. Cookies

We use essential cookies/storage needed to provide the Service (such as keeping you signed in). We currently use no advertising or tracking cookies; if that changes, this policy will be updated.

6. Your Rights

You may request access, correction, deletion, or restriction of your data at help@arcawave.com. After identity verification, requests are handled within the period set by applicable law.

7. Children

The Service is not directed at children under 14, and we do not knowingly collect their data.

8. Changes

This policy may be updated from time to time; material changes will be announced by reasonable means, such as an in-service notice.